Common Startup Issues (cannot launch / immediate crash)
- Check to make sure your PC meets the minimum requirements to run the game.
SUPERVIVE System Requirements - Ensure your windows and drivers are up to date
- Update your GPU to latest drivers: Update Graphics Drivers
- Update Windows Update to latest: Update Windows Drivers
- Check this article for common installation errors: https://theorycraft.helpshift.com/hc/faq/27-common-installation-errors/
- Disable Hyper-V: Disable Hyper V
- Disable software overlays such as Overwolf, Discord Overlay, Nvidia GeForce Overlay, etc.
Less Common Issues
BIOS Firmware
In some cases you may need to ensure that your BIOS firmware and motherboard drivers are fully updated
In most cases you’ll need to go to your manufacturer’s website for specifics, but this guide does a good job of general information: Update BIOS
Unsigned AMD Drivers
If you see the above error, you likely have an unsigned AMD driver. In order to resolve, you will need to update to the latest driver release from AMD: AMD Driver Updates
Sonic Studio
There is a known incompatibility with A-Volute Sonic Studio that will cause a crash
Refer to the “Error: 0x0002 - Nahimic/Sonic Studio Installed” section of this FAQ Sonic Studio Error
Windows 11 N Pro
Some players have reported crashing on Windows 11 N Pro Edition specifically. Consider rolling back to a non-beta version of Win 11.
Dynamic Super Resolution / Virtual Super Resolution
Some GPU software will increase your resolution above the recommended Native Resolution of your monitor, this can lead to issues with many applications and increased strain on your GPU. Please see Monitor Resolution / Dynamic Super Resolution for troubleshooting steps.
Virtual Machine play (such as Shadow PC)
We currently do not support playing SUPERVIVE on Virtual Machines.